Privacy Policy

Last updated: 4 August 2026

This Privacy Policy explains how Lucky Housie, operated by VeloCore Solutions ("we", "us"), collects, uses, and protects your information when you use luckyhousie.live. By using the Platform, you consent to this policy.

1. Information we collect

• Account details — your mobile number, and optionally your name and email.
• Transaction data — coin purchases, coin balance, and in-game activity.
• Technical data — device/browser type, IP address, and usage logs for security and analytics.

2. How we use your information

• To create and secure your account and verify your mobile number via OTP.
• To run the game, process coin purchases, and credit coins.
• To prevent fraud and abuse, and to comply with legal obligations.
• To improve the Platform and provide support.

3. Sharing your information

We do not sell your personal data. We share it only with trusted service providers as needed to run the game: our payment gateway (for coin purchases), our OTP/SMS provider, hosting & analytics providers, and authorities where required by law.

4. Cookies & analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.

5. Data security & retention

We use reasonable technical and organisational measures to protect your data, and retain it for as long as your account is active or as needed for legal and operational purposes.

6. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us.

7. Children

The Platform is for users 18 and older. We do not knowingly collect data from anyone under 18.

8. Contact

For privacy questions, email support@luckyhousie.live or call +91 70418 00977.

VeloCore Solutions · 249, Momai Residency, Umragam, Surat, Gujarat – 394130, India